Sydney AV Technologies Privacy Policy
Privacy Policy — Sydney AV Technologies
Last updated: 8 July 2026
1. About This Policy
Sydney AV Technologies Pty Ltd (ABN 42692242176) ("we", "us", "our") is committed to protecting the privacy of individuals whose personal information we collect and handle. This Privacy Policy explains how we manage personal information in accordance with the
Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this policy.
2. What Personal Information We Collect
We may collect the following types of personal information:
Full name, job title, and contact details (email address, phone number, postal address)
Business name and ABN
Financial and credit information (where you apply for credit terms with us)
Information about your audiovisual and technology requirements
Communications you send to us via our website, email, or phone
We collect personal information directly from you where practicable. In some cases, we may collect information from third parties such as credit reporting agencies, referees, or publicly available sources.
3. Why We Collect Personal Information
We collect personal information to:
Provide audiovisual integration and technology services
Assess creditworthiness for customers applying for credit terms
Respond to enquiries and provide quotes or proposals
Process orders, invoices, and payments
Comply with our legal and regulatory obligations
Improve our products, services, and website
If you do not provide the personal information we request, we may not be able to provide you with our services or process your application.
4. Credit-Related Information
Where you apply for credit terms, we may collect and use credit information and credit eligibility information about you or your business. This may include:
Obtaining a credit report from a credit reporting body
Disclosing information to credit reporting bodies in accordance with the Privacy Act 1988 (Cth)
We will obtain your consent before conducting a credit check. You have the right to request access to any credit-related information we hold about you.
5. Disclosure of Personal Information
We may disclose your personal information to:
Our employees, contractors, and service providers who assist in delivering our services
Credit reporting bodies (where applicable)
Payment processors and financial institutions
Professional advisors (lawyers, accountants, insurers)
Government agencies or regulators where required by law
We do not sell your personal information to third parties.
Overseas Disclosure: We do not routinely disclose personal information to overseas recipients. If we do so, we will take reasonable steps to ensure the recipient handles your information in accordance with the APPs.
6. How We Store and Protect Your Information
We take reasonable organisational and technical measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include:
Secure servers and encrypted data storage
Access controls limiting staff access to personal information
Regular review of our security practices
When personal information is no longer required for the purposes for which it was collected, we will take reasonable steps to destroy or de-identify it.
7. Direct Marketing
We may use your contact details to send you information about our services, promotions, or industry updates. You may opt out of receiving marketing communications at any time by contacting us at info@sydneyavtechnologies.com.au or by using the unsubscribe link in any marketing email.
8. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date. To make a request, contact us using the details below. We will respond within a reasonable timeframe.
9. Complaints
If you believe we have handled your personal information in a way that does not comply with the Privacy Act 1988 (Cth), you may lodge a complaint with us by contacting:
Privacy Officer Sydney AV Technologies Pty Ltd [Po Box 693 Lane Cove 1595 Email: info@sydneyavtechnologies.com.au Phone: 02 8289 8997
We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to review this policy periodically.
11. Contact Us
For any privacy-related enquiries, please contact:
Andrew Jones
Sydney AV Technologies Pty Ltd